TERMS & CONDITIONS

Welcome to the www.houseofalu.com (“Website”). Please read the following terms and conditions carefully as your use of service are subject to your acceptance of and compliance with the following terms and conditions (“TERMS”).

In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website, and “we”, “us” and “our” shall mean www.houseofalu.com and its affiliates as defined hereunder.

Introduction:

  • houseofalu.com is an Internet-based content portal owned by “House of Aluminium (Pvt) Ltd” establishments primarily engaged in the retail sale of architectural hardware having its registered office at 385, Highlevel Road, Gangodawila, Nugegoda. (Hereinafter referred to as the “House of Aluminium (Pvt) Ltd”)

 

  • Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time at our sole discretion. You reserve the right not to accept the terms & conditions or from registering on the Website without assigning any reason thereof.

 

  1. PRIVACY POLICY:

1.1 “House of Aluminium (Pvt) Ltd” is committed to protecting your privacy online. This Privacy Policy endeavours to describe to you our practices regarding the personal information we collect from users on our website, located at www.houseofalu.com and the services offered through the website.

When a user makes a purchase or attempts to make a purchase through the website, we collect certain information, including user name, billing address, shipping address, payment information (including credit card numbers mention all types of accepted payments, email address, and phone number.

When a user browses the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. This information is generally used to help us deliver the most relevant information to a user and administer and improve the Site.

In general, personal information you submit to us is used either to respond to requests that you make, aid us in serving you better, or market our Services.

1.2 We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

  1. COPYRIGHT AND OWNERSHIP:

2.1 All content included in this is owned by “House of Aluminium (Pvt) Ltd” including without limitation text, graphics, photographs, images, software and illustrations (“Content”).

2.2 The compilation of all the content in this website is the exclusive property of website / “House of Aluminium (Pvt) Ltd” and protected by the Sri Lankan Copyright laws. You shall not modify any of the materials and you shall not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information or work contained on the Website except as authorized under the Sri Lankan Copyright Laws.

  1. WEBSITE USE RESTRICTIONS:

3.1 General: – The website grants you a limited license to access and participate in the website or to place an order or purchase “House of Aluminium (Pvt) Ltd” products. You agree not to change or delete any ownership notices from materials downloaded or printed from the website.

3.2 No License for Commercial sale:- This license does not include any resale or commercial use of this site or its contents, any collections and use of any product listings, descriptions or prices any derivative use of this site or the content, any downloading or copying account information for the benefit of another merchant; or any use of any data mining, robots, scraping or similar data gathering methods /extracting tools.

3.3 No reproduction:- This website or any portion of this website may not be reproduced, duplicated, copied sold, resold, visited or otherwise exploited for any commercial purpose without express written permission from the website or “House of Aluminium (Pvt) Ltd”.

  1. USER ACCOUNT, PASSWORD, AND SECURITY AND MEMBERSHIP OBLIGATIONS:

4.1 When you register with the “House of Aluminium (Pvt) Ltd” website the details you enter on the registration form will be used by us to provide you with offers and discounts on products for sale and other information.

4.2 You agree to provide your real name, last name and accurate and truthful personal information including correct & a valid email address in your registration.

4.3 You will receive a password and account designation upon completing the Website’s registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify us of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Website of “House of Aluminium (Pvt) Ltd” cannot and will not be liable for any loss or damage arising from your failure to comply with this clause.

4.4 You agree to indemnify us against any unauthorized use of your username and password, howsoever caused.

4.5 We reserve the right to modify the membership information you provide, as well as to delete, disable and/or restrict your account.

  1. ORDERS, PAYMENTS, DELIVERY, TITLE OF PRODUCTS & RISK OF LOSS

5.1 All orders placed through the Website are subject to availability of the products listed on our website and subject to receipt of payment. This means that “House of Aluminium (Pvt) Ltd” may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without any liability thereof.

5.2 All payments should be made online through a secure network / payment gateway as may be provided on the website which belongs to a recognized bank.

5.3 If your credit card has already been charged for an order that is cancelled by the vendor due to unavoidable circumstances, the vendor will issue you a refund.

5.4 All products purchased from the website are made pursuant to a shipment contract. This means that the risk of loss and title of such products shall pass to you upon our delivery to the end carrier.

5.5 In the event that we are unable to supply your purchase due to unavoidable reasons such as natural events and other unforeseen circumstances from our side, we will return the payment to you within 7 days of receiving the payment.

  1. RETURNS AND EXCHANGE POLICY

6.1 Once delivered, goods can only be exchanged in unused condition with the original packing that it was delivered to you in, within 3 days of delivery.

Wrong or Damaged Order

6.2 While these cases are extremely rare, however, if you do receive a wrong or a damaged product, please ensure that you contact our customer care executive at +94 718791791 or mail us at cladking@sltnet.lk within 3 days from the date of delivery.

  1. GOVERNING LAW:

7.1 The terms and conditions enshrined in the website is governed and construed in accordance with the Laws of Sri Lanka.

  1. REPORT ABUSE:

8.1 As per these Terms, users are solely responsible for every material or content uploaded on to the Website.

If you come across any abuse or violation of these Terms, please report to cladking@sltnet.lk